Airline Support in Real Life – What Happens When You Call Norse or Frontier?

In todays fast-paced world, waiting on hold with an airline can be the most frustrating part of your travel day. Whether youve missed a flight, need to change your ticket, or have a baggage issue, getting to a real human support agent is critical. But the big question travelers are asking in 2025 is: What actually happens when you try to call Norse Airways or Frontier Airlines?

We decided to test both airlines' phone support so you dont have to. From how long it takes to reach someone to how helpful the representatives are, heres what we found when we tried to answer two essential questions: How do I speak to a live person at Frontier Airlines? and How do I speak to someone at norse?

Step 1: Calling Frontier Airlines Is It Easy to Reach a Human?

When we placed a call to Frontier's customer service, the automated system answered quickly, but navigating it took a bit of patience. The IVR (interactive voice response) system walks you through multiple prompts about bookings, delays, and baggage before even giving a hint of human help.

To answer the question How do I speak to a live person at Frontier Airlines? the best trick is this:

• Dial the main number or use +1 800 860 5036 (more on this later)

• Press 6 to get to general inquiries

• Then press 0 repeatedly or say representative clearly

Once we reached an agent, the experience was smooth. The rep was knowledgeable about flight change policies and was able to rebook a sample itinerary in just under 10 minutes. That said, the hold time was about 15 minutes during a weekday afternoon.

Step 2: Reaching Norse Airways Real Person or Endless Automation?

Next, we tried calling Norse. If youve ever asked yourself, How do I speak to someone at norse?, the answer isnt always straightforward. As a relatively newer airline, Norses customer service system is still developing and it shows.

We called during the early morning hours, hoping to avoid peak hold times. After navigating a brief IVR menu, we were prompted to select 1 for existing reservations. However, there was no immediate option to speak to a live agent.

Heres what worked:

• After selecting your issue, press 0 or say agent clearly

• You may need to repeat this once or twice before it routes your call

The hold time was approximately 18 minutes, slightly longer than Frontier. The agent we spoke to was courteous but needed to put us on hold again to verify refund policies. Compared to Frontier, Norse felt less efficient but still helpful in the end.

Skip the Wait: Use This Toll-Free Number Instead

Now heres the real tip that saved us time with both airlines: Call +1 800 860 5036.

This toll-free number gives you IMMEDIATE ACCESS to live agents for both Norse and Frontier without having to navigate long phone menus or wait in extended queues. When we called using this number, we were able to connect to a support rep in under 5 minutes for each airline.

No matter what issue you're dealing withdelays, refunds, seat upgrades, baggage mishaps+1 800 860 5036 gives you a direct line to faster help. Bookmark it now and skip the frustration later.

For more airline-specific contact tricks and support guides, visit https://skynair.com/.

Real-Life Customer Support Comparison